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Help & Customer ServiceHelp & Customer Service

How can we assist you today?

Explore our support options to find the help you need quickly and easily.

Order Status

Track your recent orders and check their shipping progress with ease.

Returns & Refunds

Learn about our return policy or initiate a refund for your purchase.

Subscriptions

Modify, pause, or cancel your subscription anytime to suit your needs.

Wholesale

Interested in becoming a wholesale partner? Get all the information you need to start.

Frequently asked questions

Find answers to all your questions about signing up, managing deliveries, and customizing orders.

Contact Us

Still have questions? Reach out to us today!

If you can’t find the answer to your question, please fill out the contact form below, and our support team will get back to you as soon as possible.

Request a Call Back:

Having difficulty placing your order or using our website? We can call you back to finalize your order and take payment. Please fill out the form and we will call you back.

Business Hours:

Our company office is based in Honolulu, Hawaii. Hawaii does not have Daylight Savings Time shifts, so we are 2-3 hours behind Pacific Time, depending on the time of the year.

Office Hours: Monday to Friday 9am-4pm Hawaii Standard Time (HST)

This translates to the following office hours schedule, depending on the time of year:
Summer – Noon to 7pm Pacific / 3pm to 10pm Eastern
Winter – 11am to 6pm Pacific / 2pm to 9pm Eastern

Mailing Address:

P.O. Box 61242, Honolulu HI 96839